Bank Issuance

Product Setup & Customization

Configure the issuing platform based on the bank’s specified requirements (e.g., card types, spending limits, fee structures).

Brand and customize cards or digital wallets, aligning them with the bank’s guidelines.

Compliance and Regulatory Support

Provide the necessary documentation and support for the bank’s regulatory approval processes (KYC, AML, data protection).

Ensure full technical compliance (e.g., PCI-DSS certification, secure APIs).

Technical Integration

Integrate fintech systems securely with the bank’s core banking infrastructure for account management, transaction processing, and reporting.

Connect to payment networks (Visa, Mastercard, UnionPay) to facilitate transaction authorization and settlement.

Card/Wallet Issuance​

Generate and securely deliver physical or virtual cards based on bank’s instructions.

Activate and manage the lifecycle of the issued products (activation, renewal, cancellation).

Transaction Processing and Management

Process, authorize, and clear transactions in real-time.

Ensure secure, efficient, and reliable transaction handling.

Customer Service Support (Technical & Operational)​

Provide second- and third-level technical support for card and transaction issues.

Assist bank staff in addressing complex customer queries related to fintech-managed services.

Fraud Detection and Risk Management

Monitor transactions continuously for fraudulent or suspicious activities.

Deploy robust fraud detection systems and provide real-time alerts.

Reporting and Analytics

Deliver comprehensive financial and operational reports, including usage, revenue, and performance metrics.

Provide data-driven insights to help banks optimize product offerings.

Settlement and Reconciliation​

Perform regular financial reconciliation of transactions processed on behalf of the bank.

Ensure timely and accurate financial settlements with the bank.

Continuous Improvement​

Regularly review performance, identify areas for enhancement, and propose improvements to the bank.